January 9

A week ago, a friend shared with me that JCPenny's was having a great sale on a kids patio set. The sale was so amazing, it seemed too good to be true. And sure enough, it was. I got an email saying they priced it wrong, but they would honor the price for as they had stock. Today I got an email that they did run out of stock before they could fulfill my order, but gave me a gift certificate for over three times what the original deal was. Not exactly random kindness but a great example of customer service.